Privacy Policy

What information do we collect?

We may collect personal information that you voluntarily provide when using our website, such as your name, email address, phone number, and any details you submit via our contact forms or enquiries.

We may also collect limited technical information automatically when you browse our website, including your IP address, browser type, device information, pages visited, time spent on the site, and general usage data. This information is used to help improve website performance and user experience.

How do we collect information?

We collect information when you:

• submit an enquiry form
• contact us via email or phone
• browse our website (via cookies and similar tracking technologies)

Why do we collect personal information?

We collect personal and non-personal information for the following purposes:

• To respond to enquiries and provide quotations or services
• To provide customer support and communicate with you
• To improve our website, services, and customer experience
• To comply with legal obligations and regulations
• To protect our business from fraud or misuse of the website

How do we store, use, share and disclose your information?

Our website is built and hosted on Webflow, which provides the online platform used to display our services and collect form submissions. Any information submitted through the website may be stored securely through Webflow’s systems and infrastructure.

We do not sell, rent, or trade your personal data to third parties.

Your information may be shared with trusted third-party providers only when required to operate the website or deliver services, such as:

• website hosting and infrastructure providers (Webflow)
• cookie consent and website widget providers (Elfsight)
• email or marketing tools (if applicable)
• legal or regulatory bodies where required by law

All data is stored and handled using reasonable security measures.

Payments

We do not store or process payment card details directly on our website unless explicitly stated. If payment processing is used, payments are handled securely through third-party payment providers who comply with PCI-DSS security standards.

How do we communicate with website visitors?

We may contact you using the details you provide (email or phone) to:

• respond to enquiries
• provide service updates
• issue quotations or invoices
• send important notices relating to our services
• follow up regarding your request

We will not send marketing emails unless you have given consent.

Cookies and tracking technologies

We use cookies and similar technologies to enhance your browsing experience, analyse website performance, and support essential website functions.

Our website uses the Elfsight Cookie Consent widget, which allows visitors to accept or reject non-essential cookies. Your cookie preferences may be stored in your browser so the website remembers your selection.

Non-essential cookies (such as analytics or marketing cookies) will only be used where applicable after consent has been given.

You can change or withdraw your cookie preferences at any time using the cookie banner/settings tool on our website.

How can you withdraw your consent?

If you would like us to stop processing your personal information, or if you would like to access, correct, or delete any information we hold about you, please contact us using the details provided on our website.

Privacy policy updates

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon being posted on this page. We recommend checking this page periodically to stay informed.

Contact information

If you have any questions about this policy, or would like to request access, correction, or deletion of your personal data, please contact us via our website contact page.

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